How can we help?

Sign in and account access

Use the email address and password provided for your authorised Chauflo account. If you cannot sign in, contact your business administrator or email hello@alphagroups.io. Never send your password by email.

Find and review chauffeur orders

Open Orders to see new, upcoming, active and completed chauffeur bookings. Select an order to review its pickup time, route, passenger, vehicle, flight, payment and journey-note information.

Enable booking notifications

Open Account, choose Notifications and enable alerts. You can also allow or disable Chauflo notifications in your iPhone or Android system settings. If alerts are enabled but do not arrive, confirm that the device has an internet connection and that system-level notifications remain allowed.

Report incorrect booking information

Contact the chauffeur business responsible for the journey if a pickup time, passenger detail, route or other booking item is incorrect. For a technical problem displaying an order, contact Chauflo Support and include the booking reference without sending payment credentials or passwords.

Privacy and data requests

Read the Chauflo privacy policy and visit Privacy choices to request access, correction or deletion of personal information.

Contact Chauflo

Email hello@alphagroups.io. Please include your account email, device type and a short description of the issue. Alpha Groups of Companies LLC, Dubai Investment Park 1, Dubai 454042, United Arab Emirates.